Checklist for Moderating a User Test

Summary: 10 things you should do when running a usability study. Remembering all the steps leads to good research insights. (The second of 2 videos on usability study checklists.)

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Checklist for Moderating a User Test

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Checklist for Moderating a Usability Test

Moderating a usability test? Follow these 10 simple steps to make your sessions go smoothly. Download an example facilitator guide at the bottom of this article.

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Maria Rosala is the Director of Research at Nielsen Norman Group. She leads and oversees research at NN/g, trains teams around the world on UX topics, and works with clients to help them improve the user experience of their products and services.

 

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