How to Measure Intranet Performance: 3 Key Success Metrics

Summary: Measure your intranet's effectiveness with strategic metrics for usage patterns, employee engagement, and satisfaction ratings. Improve your organization through insightful intranet analysis.

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How to Measure Intranet Performance: 3 Key Success Metrics

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Anna Kaley is the Director of Consulting with Nielsen Norman Group. Anna has over 15 years of experience in UX architecture, design, and digital strategy. She conducts complex user research, service, and experience design for clients across many industries, including healthcare, agriculture, finance, government, tourism, retail, nonprofit, engineering, and more.

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