Users still recognize the floppy disk icon as ‘save,’ but evolving workflows mean it may no longer be the clearest or most appropriate choice in many cases.
Video Author
Kate Kaplan is Nielsen Norman Group's Insights Architect. She specializes in the application of human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.