Making UX Research Goals Specific

Summary: User research studies need research goals: what are you trying to learn? Too broad, and you may have no actionable insights to drive the design process.

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From Research Goals to Usability-Testing Scenarios: A 7-Step Method

Developing goals for a usability study, deciding what to test, and crafting user scenarios can be challenging. This method makes the process straightforward.

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Tanner Kohler is a Principal Experience Specialist with Nielsen Norman Group. Tanner's studies have focused on social psychology, and he has researched theories of human motivation and the gamification of learning. He has developed, taught, and evaluated curricula for thousands of full-time volunteers for the Church of Jesus Christ of Latter-Day Saints. He has an MS degree in instructional psychology and technology.

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