Will People Be More Tech Savvy in 10 Years? (Jakob Nielsen)

Summary: People naturally avoid studying computers. Don't expect people's technical skills to improve in the future.

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Jakob Nielsen, Ph.D., is a retired principal and co-founder (with Dr. Donald A. Norman) of the Nielsen Norman Group. Jakob established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented the heuristic evaluation method.

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