ResearchOps 101

Summary: How to amplify the value and impact of user research at scale (when doing lots of UX work and the associated research).

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ResearchOps 101

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ResearchOps 101

The practice of Research Operations (ResearchOps) focuses on processes and measures that support researchers in planning, conducting, and applying quality research at scale.

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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