Lexie Kane worked as a User Experience Specialist with Nielsen Norman Group. She combined her background in psychology with her design and usability experience to drive insights into user behavior that form the basis for increasing the business value of interactive systems.
The language used in interfaces influences the decisions that our users will make. Manipulative copy nudges users towards making choices that are against their best interests.
Fitts's Law describes how long it takes a user to hit a target in a graphical user interface (GUI) or other design, as a function of size and distance. Understanding this law helps us design better buttons, forms, lists, and other interactive elements.
Cognitive biases change the way that we recall past events. The peak–end rule focuses our memories around the most intense moments of an experience and the way an experience ends.
The language of your product is important when communicating with a global audience. Translation and localization are two different levels of adaptation.
People make decisions based on the information that is most readily available to them. Understanding how the availability heuristic works will help you design for the way people think.
Users expect that the content they see will be relevant to their individual needs. Personalization and customization are techniques that can help you ensure that users see what matters to them.