To get better results from generative-AI chatbots, write CAREful prompts. Include context, what you’re asking the system to do, rules for how to do it, and examples of what you want.
Work with AI tools in UX the way you’d work with an intern: Treat their work as a first pass, double-check their facts, and provide specific instructions.
Even AI features that offer value won’t be used if people don’t notice them. Consider existing mental models and design best practices to increase engagement.
UX ranks among top fields adopting AI, mostly in writing, design, and coding tasks — though complex or human-centric UX activities remain largely AI-free
Product-centric design does not leverage design’s potential for creating long-term business value and profitability. Journey-centric design can activate this potential and optimize customer experiences.
When designing AI product features, scope shapes key decisions. Research shows that focused AI features lead to better user understanding and adoption.
Experience in the context of a UX-research platform shows that AI can be integrated well in focused tasks but isn’t capable of independent complex analysis.
Plausible but incorrect AI responses create design challenges and user distrust. Discover evidence-based UI patterns to help users identify fabrications.
Promptframes combine traditional wireframes with AI prompts to create content-rich prototypes. Ditch confusing placeholders using AI to quickly inspire feedback from your collaborators and users.