Collaboration & Teams Articles & Videos

  • How to Write a Mission Statement for a UX Team: A Case Study in Design Operations

    Create a team mission statement collaboratively with your team. Make sure everybody understands what a mission statement is and abstract the core purpose and value of your team by identifying themes in stories of value about your team.

  • First Online UX Internship

    Our UX intern, Ambika Tripathi, gives advice on how to succeed when interning in an all-remote UX team.

  • Facilitating UX Workshops: Study Guide

    Unsure where to start? Use this collection of links to our articles and videos to start designing and facilitating UX workshops.

  • UX Workshops vs. Meetings: What's the Difference?

    How do you decide whether to have a meeting or a workshop for a given problem or stage of your UX design process? Both involve a group of people, but there are 5 big differences, and the two formats work for different situations.

  • UX-Roadmapping Workshops: Agenda + Activities

    Collaboratively create a UX roadmap in a workshop setting by guiding participants through activities that familiarize them with the project goals, context, and inputs and that identify key roadmap themes and priorities.

  • Remote UX Workshop Challenges

    Participants in the Virtual UX Conference share tips for running UX workshops remotely to overcome challenges of participant fatigue and engagement and getting clients to use collaborative design tools.

  • Common Ground and UX

    Any efficient communication requires that communication partners establish and rely on common ground so that they can take communication shortcuts.

  • Collaborating With Stakeholders

    An 8-step process for UX designers and researchers to collaborate better with their stakeholders, for increased collaboration, to help stakeholders meet their goals, and to ensure the impact of your work.

  • 7 Fundamental Activities for UX Workshops

    At the core of all the myriad of exercises and activity types in UX workshops are a simpler set of 7 foundational activities that can be blended to achieve the desired result.

  • How to Handle Dominating Participants in UX Workshops: 3 Tactics

    Facilitators can use 3 ascending levels of intervention tactics to maintain positive momentum in groups with participants who monopolize activities and limit diversity of perspectives.

  • Remote Design Work: Top Challenges

    Communication is the top challenge when designing remotely, according to 213 UX professionals. Receiving feedback, replicating informal conversations, and maintaining a clear direction on projects were the biggest communication concerns.

  • Skill Mapping: A Digital Template for Remote Teams

    A collaborative spreadsheet is an efficient tool for evaluating skills of UX team members and creating an overall team shape.

  • UX Practitioners Adjusting to Post-Pandemic World

    The field of user experience must adjust to the challenges (and associated opportunities) created by the pandemic and the way the world economy is changing.

  • Remote Work and Play: The Most Important UX Challenge

    At the virtual UX Conference, Jakob Nielsen was asked "What's the most interesting UX topic at the moment?" Answer: better support for remote lifestyles.

  • Is There Value in Having Others than the Designers Work on UX?

    Some designers feel that they know everything about UX, including how to do research, so is there any value in having others contribute, whether dedicated user researchers or external consultants?

  • DesignOps Maturity: Low in Most Organizations

    In a survey of 557 design and UX practitioners, organizations only did 22% of recommended DesignOps efforts, did not have DesignOps-dedicated roles, and had low DesignOps maturity overall.

  • DesignOps: What's the Point? How Practitioners Define DesignOps Value

    Practitioners define DesignOps based on the value it provides for their team or organization. Most practitioners think of DesignOps as a way to standardize and optimize processes, enable and support designers, or scale design.

  • What Makes a Virtual Conference Work?

    Most online events are boring and people tune out, and yet the Virtual UX Conference was a success with strong audience engagement and high feedback scores. Why?

  • Workshop Facilitation 101

    By following a set of simple facilitation principles and using standard tools and activities, anybody can grow into a confident workshop facilitator.

  • Tools for Running Remote UX Workshops

    How to maximize team participation and the value of the outcome when running a UX workshop remotely. Different platforms have different benefits and downsides, so choose depending on your circumstances and needs.