Collaboration & Teams Articles & Videos

  • UX Debt: How to Identify, Prioritize, and Resolve

    Like tech debt, UX debt piles up over time and, if left unaddressed, leads to compounding user problems and costly cleanup efforts. Agile teams can modify their processes to track and resolve UX debt.

  • Collaborative Agile Activities Reduce Silos and Align Perspectives

    All members of an Agile team, regardless of design skills, can contribute to the design of a product or feature during the development process.

  • Clarifying the UX Role for Your Team

    Tips to help clarify the role of UX and how to navigate the relationship dynamics between UX and the rest of the team within an Agile development process.

  • A Model for Conducting UX Workshops and Exercises

    To ensure activity participants get the most out of UX activities, use a three-step process to conduct them: explain, execute, and examine.

  • Storyboards Help Visualize UX Ideas

    Storyboards are visual representations of UX stories, which capture attention, provide clarity, and inspire us to take action.

  • Using Prioritization Matrices to Inform UX Decisions

    Visuals such as charts and matrices can help practitioners base important decisions on objective, relevant criteria instead of subjective opinions.

  • Choosing the Right UX Deliverable Template

    Don’t let UX deliverable templates become a crutch. Adapt deliverables to unique situations and stakeholder needs.

  • In Defense of Post-its

    Sticky notes strengthen team dynamics and represent an egalitarian, concise means for expressing ideas in UX design projects.

  • 5 Strategies for Presenting UX Remotely

    Master remote presentations by creating the right environment, being human, reducing distractions, taking control, and telling a story.

  • Don’t “Validate” Designs; Test Them

    The phrase “validate the design” discourages teams from finding and following up on UX issues in user testing. UX research must drive design change, not just pat designers on the back.

  • Does Agile Destroy UX?

    As Agile UX evolves, so does the role of the UX practitioner. In modern software-development environments, UX helps define how products are developed.

  • Building Strong Designer-Developer Relationships

    Sarah Gibbons discusses techniques for fostering collaboration and communication among product team members.

  • Group Notetaking for User Research

    Teams can use digital chronological logs or affinity diagrams to capture notes, and then aggregate these notes into top findings with the whiteboard method.

  • Successful Omnichannel Experiences Begin with Cross-Functional Teams

    Teams must combine perspectives and get buy-in from multiple business units and channel stakeholders in order to plan and execute effective omnichannel experiences.

  • How to Collaborate with Stakeholders in UX Research

    When teams become involved with users, they become better at preventing problems and faster at delivering usable software.

  • Intranet Social Features

    Employee collaboration and open communication are now business drivers in many companies, but social enterprise features are often poorly integrated with the rest of the intranet.

  • Involving Stakeholders in User Testing

    Besides usability specialists, all design team members should observe usability. It's also good to invite executives. Although biased conclusions are possible, they're far outweighed by the benefits of increased buy-in and empathy.