privacy Articles & Videos

  • Cookie Permissions: 5 Common User Types

    Users’ willingness to share data and their interactions with cookie permission box options vary quite drastically, falling into these five common user types: The Denier, The Skeptic, The Tech-Savvy, The Impatient, and The Enthusiast.

  • Usability Testing with Users' Personal Information

    Usability Testing benefits from using participants’ personal information, but asking for this requires preparation and consideration.

  • Protecting Participant Data: 6 Best Practices

    Research participants are more vulnerable than ever as researchers conduct remote usability tests, use third-party applications, and store data online. Protect participant privacy by adhering to best practices before, during, and after data collection.

  • Disclosing Password Constraints in the UI

    Having to register for websites, services, or apps is already annoying enough for users. But complications compound when they are faced with hidden requirements for what constitutes an acceptable password.

  • User Testing with Sensitive Data

    How to conduct user research for systems with confidential or otherwise sensitive data, for example in domains like healthcare or financial services, where it can be problematic to record screens or otherwise share the user's information.