Psychology and UX Articles & Videos

  • Endowment Effect in UX: Why Ownership Increases Engagement

    The endowment effect explains why users value things more once they feel ownership. In UX, we can design for this effect to increase engagement and user retention.

  • Inattentional Blindness in Interfaces

    Inattentional blindness is a phenomenon where we miss something that’s in plain sight because our attention is focused elsewhere.

  • The Hidden Bias Killing Your UX Insights: Common-Knowledge Effect

    The common knowledge effect is when teams favor shared info over unique insights, risking UX input. Use 7 tactics to ensure better decisions and boost your impact on projects.

  • The Hawthorne Effect: 5 Guidelines to Avoid it

    The Hawthorne effect is a phenomenon where people change their behavior because they know they are being observed. Here are 5 guidelines for mitigating the Hawthorne effect in user research.

  • Attitudinal vs. Behavioral Research

    Explore the difference between attitudinal and behavioral UX research. Learn how combining these methods offers a complete view of user interactions and perceptions.

  • What Is Cognitive Load?

    Follow these 3 tips to reduce cognitive load and help your users: avoid visual clutter, build on existing mental models, and offload tasks.

  • Delightful UX Is Like a 3-Legged Stool

    Delight can be experienced viscerally, behaviorally, and reflectively. A delightful design must consider all three of these pillars.

  • Why the UX Team Doesn't Get the Credit

    The easier designs are to use, the less users tend to think about the work that went into making them that way. We know good designs are largely the result of your careful efforts — thank you.

  • How to Use the Zeigarnik Effect in UX

    The Zeigarnik effect suggests that unfinished tasks are more memorable than completed ones. In UX design, we can leverage this effect to encourage user engagement and task completion.

  • Encouraging Flow State in Products

    A Flow State is an enjoyable mental state of extreme focus provided by the perfect balance of challenge and skill. Follow our 3 tips to design products that allow users to enter the flow state.

  • ELIZA Effect: Why We Fall in Love with AI

    The ELIZA effect describes users' tendency to quickly attribute human characteristics to artificial systems when the interaction feels human-like. This is why people fall in love with AI.

  • Primacy Effect: Put Important Things First

    The primacy effect influences how user perceive and remember your designs. Learn how to work with it to create more effective experiences.

  • Consistency vs. Innovation in UX Design

    Any type of innovation requires users to learn the new pattern. It's worth departing from convention only if you are sure that the new pattern will perform better than what is already available.

  • Basic Psychology Is Essential for UX Practitioners

    Basic psychological principles can guide you as a UX designer because most users share many common characteristics. Consider learning more about: motivation, attention, memory, persuasion, learning, decision making, emotion, sensation, perception, or cognitive biases.

  • Common Region: Gestalt Principle for User Interface Design

    Items within a boundary are perceived as a group and assumed to share some common characteristic or functionality.

  • Figure/Ground: Gestalt Principle for User Interface Design

    Users perceive interface design elements that differentiate the foreground (figure) from the background (ground) as something to focus on or interact with.

  • Continuation: Gestalt Principle for User Interface Design

    The eye automatically follows lines and curves, continuing them. Employ continuation to guide users along desired paths in the UI.

  • Common Fate: Gestalt Principle for User Interface Design

    Things that move in synch are perceived as belonging to the same group and being different than other screen elements that stay put or move differently.

  • Connectedness: Gestalt Principle for User Interface Design

    Visual design elements that are connected (for example, by a line) are seen as belonging together. This principle is strong enough to overrule small differences between the items.

  • Closure: Gestalt Principle for User Interface Design

    People often fill in the gaps between visual elements, using closure to perceive them as a whole instead of being separate UI items.