ux writing Articles & Videos

  • Demystifying Clickbait: You’ll NEVER Believe What I Learned

    Instead of understanding clickbait, writers often avoid anything associated with the practice, to the detriment of their writing.

  • 3 Tips to Make AI a Better Editor

    Although AI is (usually) good at editing, it doesn’t mean good prompting practices should be ignored. These 3 tips will help take AI edits to the next level.

  • 4 Things GenAI Needs for Better Content Design

    Product-specific genAI needs to follow common digital writing practices in order to better fit users’ scanning needs.

  • Alt Text: Avoid Redundancy to Improve Usability

    Use alt text strategically to enhance both accessibility and usability by being cautious of redundancy.

  • AI for Tone: Avoid Sounding Like a Robot

    Learn how to use AI chats like ChatGPT to write copy that doesn’t sound like a robot wrote it.

  • Accordions: 5 Scenarios to Avoid Them

    Avoid using accordions when: 1. Users need access to most content; 2. There's little visible content on the page; 3. Content is complex with multiple levels; 4. Content can't be effectively chunked; 5. An uninterrupted reading flow is prioritized.

  • Using Quotes to Share UX Research: 3 Tips

    User quotes can be powerful and persuasive when sharing UX research insights, but most quotes need a little attention first.