Jakob Nielsen answers the question of how users' perception of artificial intelligence products and their user experience may be impacted by the way these services are promoted by vendors.
The Internet of Things (IoT) poses many challenges since these systems rarely follow even basic usability guidelines. UX professionals have many opportunities for contributing to this new generation of devices and solutions in a major way.
Are Siri, Alexa, and Google Assistant truly intelligent? While they do have some "intelligent" features, they are still far from what people expect such an intelligent assistant to do.
