Look Past UI with Deep Design

Summary: Rent the Runway, Uber, and Airbnb challenge the traditional experiences of their industries through deep design, not just screen-UI design.

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Sarah Gibbons is a former NN/G employee who worked on teaching, leadership, and design thought leadership. At NN/G Sarah published ground-breaking insights on service design and service blueprinting, design thinking, and artificial intelligence (AI).

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