Designing Complex Applications: A Framework

Summary: 5 different sources of UX complexity help explain and analyze the special design issues in complex applications.

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Complex Application Design: A 5-Layer Framework

Various contexts of complexity should be considered by UX designers and researchers designing complex applications, including complexities of integration, information, intention, environment, and institution.

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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