Empty States in Application Design: 3 Guidelines

Summary: Well-designed empty states in applications can help increase user confidence, improve system learnability, and help users get started with key tasks quickly.

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Empty States in Application Design: 3 Guidelines

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Designing Empty States in Complex Applications: 3 Guidelines

Empty states provide opportunities for designers to communicate system status, increase learnability of the system, and deliver direct pathways for key tasks. This article provides guidance for designing empty-state dialogues for content-less containers.

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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