Experience Design: The Next Iteration of UX?

Summary: As an umbrella term for UX/CX work, “experience design” reflects blended roles and core human-centered principles.

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Kate Moran is a former NN/G employee who worked on research, teaching, leadership, and design thought leadership. Her expertise spanned both qualitative and quantitative research methods. At NN/G Kate discovered and published ground-breaking findings on artificial intelligence (AI), interaction design, digital content, and information-seeking user behaviors.

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