Experience Design: The Next Iteration of UX?

Summary: As an umbrella term for UX/CX work, “experience design” reflects blended roles and core human-centered principles.

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Kate Moran is a former NN/G employee who worked on research, teaching, management, and thought leadership. Her expertise spanned qualitative and quantitative research methods. At NN/G Kate published research findings on topics such as digital content, information-seeking user behaviors, and AI.

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