Field Studies vs. Diary Studies

Summary: Field studies and diary studies are two research methods that help you learn about your users' real-world context, which is important for good design. They have different advantages and downsides.

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When to Use Context Methods: Field and Diary Studies

Context methods provide an understanding of users’ real-life settings and behaviors. They inform the design of products and services.

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Maria Rosala is the Director of Research at Nielsen Norman Group. She leads and oversees research at NN/g, trains teams around the world on UX topics, and works with clients to help them improve the user experience of their products and services.

 

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