Group Dynamics in UX Teams

Summary: How to move from an uncommitted group to a high-performance UX design team through the 5 phases of team development.

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How to Write a Mission Statement for a UX Team: A Case Study in Design Operations

Create a team mission statement collaboratively with your team. Make sure everybody understands what a mission statement is and abstract the core purpose and value of your team by identifying themes in stories of value about your team.

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Tanner Kohler is a Principal Experience Specialist with Nielsen Norman Group. Tanner's studies have focused on social psychology, and he has researched theories of human motivation and the gamification of learning. He has developed, taught, and evaluated curricula for thousands of full-time volunteers for the Church of Jesus Christ of Latter-Day Saints. He has an MS degree in instructional psychology and technology.

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