Measuring DesignOps with REACH

Summary: DesignOps success is difficult to measure. Use the REACH framework (Results, Efficiency, Ability, Clarity, Health) to identify and triangulate relevant DesignOps metrics.

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Measuring DesignOps with REACH

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Measuring DesignOps with the REACH Metrics Framework

DesignOps success is difficult to track and measure. Use the REACH framework (Results, Efficiency, Ability, Clarity, Health) to identify and triangulate relevant DesignOps metrics, and use clear goals to understand the success of individual DesignOps programs.

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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