Polyhierarchy in Information Architecture

Summary: Polyhierarchy is used to place a single item in more than one IA category. This can support users with different mental models but should be used judiciously.

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Polyhierarchies Improve Findability for Ambiguous IA Categories

When an item fits in more than one category, your IA structure can include multiple parents for that item to avoid losing users.

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Page Laubheimer is a former NN/G employee who worked on research, teaching, leadership, and design thought leadership. His expertise focused on web applications, AI, and projects in complex domains. His many research findings and recommendations were also informed by his background in library and information science, and his work often involved information architecture, navigation design, taxonomy construction, and ontology management.

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