Simple, Clear Language Improves UX

Summary: Complex content slows down users and distracts from task performance, thus degrading the user experience. Clear language facilitates comprehension. It's that simple.

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Garrett Goldfield is a Guest Speaker at Nielsen Norman Group with 20 years of practical experience. At Nielsen Norman Group, Goldfield has consulted for clients in a broad range of industries, including e-commerce, automotive, health care, financial, media, telecommunications, education, art and non-profits, as well as highly specialized B2B sites.

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