Help Users Think Aloud

Summary: Help users think aloud by explaining what it is and why it's useful, reinforcing the behavior, and prompting along the way.

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Thinking Aloud: The #1 Usability Tool

Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn't solve all problems.

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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