This vs. That: Confusing UX Terms Compared

Summary: User experience, user interface, customer experience, service design, usability: all these terms have simple definitions and cover related but different aspects of great design.

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This vs. That: Confusing UX Terms Compared

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Sarah Gibbons is a former NN/G employee. At NN/G she worked on design and management; taught Live Online Training; and created articles and YouTube videos on various topics, such as service design and design thinking.

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