How Today's UX Designs May Be Perceived in the Future

Summary: Jakob Nielsen answers the question of how people in the future will judge the quality of today's user experience.

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How Today's UX Designs May Be Perceived in the Future

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Jakob Nielsen, Ph.D., is a retired principal and co-founder (with Dr. Donald A. Norman) of the Nielsen Norman Group. Jakob established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented the heuristic evaluation method.

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