Usability 101

Summary: Usability assesses how easy user interfaces are to use. Usability is defined by 5 quality components: learnability, efficiency, memorability, errors, and satisfaction.

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Usability 101: Introduction to Usability

Usability makes designs easy, efficient, and satisfying to use. Improve it through early, repeated user testing with real users.

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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