Usability Heuristic 1: Visibility of System Status

Summary: No. 1 of the top 10 UX design heuristics is to provide visibility of system status through proper feedback, so that the user knows how commands are being interpreted and what the computer is up to at any time.

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Visibility of System Status (Usability Heuristic #1)

Communicating the current state allows users to feel in control of the system, take appropriate actions to reach their goal, and ultimately trust the brand.

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Aurora Harley’s research and consulting experience includes organizations in a variety of industries, such as ecommerce, travel, healthcare, and B2B (business-to-business). Aurora combines her background in front-end web development and UX design to inform her work, creating effective designs that balance technical, business, and user needs.

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