Using Personas to Prioritize Features

Summary: Put your personas to work by using them to evaluate and compare features and user stories to inform work priorities.

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Using Prioritization Matrices to Inform UX Decisions

Visuals such as charts and matrices can help practitioners base important decisions on objective, relevant criteria instead of subjective opinions.

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Kim Flaherty is an experience design and journey-management consultant working independently through her consultancy, Resonant XD.

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