Visual Design of UX Maps

Summary: Don’t make a UX map pretty for the sake of making it pretty. Invest in creating a visual system for your map then testing it and getting feedback.

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Visual Design of UX Maps

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UX Mapping Methods: Visual-Design Guide

Visual-design principles can be applied consistently throughout the process of creating a polished UX map. Start by choosing a tool, then create a visual system, establish the basic layout, and finally add content and make adjustments.

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Sarah Gibbons is a former NN/G employee who worked on teaching, leadership, and design thought leadership. At NN/G Sarah published ground-breaking insights on service design and service blueprinting, design thinking, and artificial intelligence (AI).

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