What Makes an Effective UX Leader?

Summary: We asked a group of user experience professionals what makes for efficient UX leadership in their experience. Answers differed but included a lot of soft skills.

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What Makes an Effective UX Leader?

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Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.

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