Why Your Research Findings Aren’t Landing

Summary: Great research means nothing if the story doesn’t land. Learn how to structure a research readout that moves stakeholders to action, not just acknowledgment.

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Why Your Research Findings Aren’t Landing

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Rachel Krause is the Director of Live Training at Nielsen Norman Group. She leads the design, delivery, and continuous improvement of NN/g’s live training offerings. She has expertise in UX strategy, facilitation, storytelling, product design, and stakeholder management, and is passionate about empowering UX professionals to build skills, solve complex problems, and elevate UX maturity within their organizations.

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