Web Usability Articles & Videos

  • Jakob's Law of Internet User Experience

    Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know. Design for patterns for which users are accustomed.

  • Flat Design Decreases User Efficiency

    Though aesthetically appealing, flat designs often force users to guess which elements are interactive, leading to increased user errors and frustration.

  • Web UX 2016 vs 2004 (Keynote address)

    Jakob Nielsen presents a rare longitudinal study of 12 years' evolution in web usability, from the UX Conference in London.