Accessibility vs. Inclusive Design

Summary: "Accessible design" and "inclusive design" are often used interchangeably. While they are related, their focuses are different.

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Accessibility vs. Inclusive Design

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Inclusive Design

Inclusive design describes methodologies to create products that understand and enable people of all backgrounds and abilities. It may address accessibility, age, economic situation, geographic location, language, race, and more.

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Therese Fessenden is a Senior Experience Specialist with Nielsen Norman Group and host of the NN/g UX Podcast. Her research focuses on understanding human behavior, attitudes, and expectations in order to better orchestrate system and service design strategies. 

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