Accordions: 5 Scenarios to Avoid Them

Summary: Avoid using accordions when: 1. Users need access to most content; 2. There's little visible content on the page; 3. Content is complex with multiple levels; 4. Content can't be effectively chunked; 5. An uninterrupted reading flow is prioritized.

Related Article

Accordions on Desktop: When and How to Use

While accordions can simplify long content pages and minimize scrolling, they diminish content visibility and increase interaction cost. On desktop, use accordions for content-heavy pages where users will not need to access content under several accordions.

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Huei-Hsin Wang (王彚心) is a Senior Experience Specialist with Nielsen Norman Group. As a multi-passionate UX researcher with a background in Industrial Design, Huei-Hsin specializes in design visualization, product development, innovation strategy, and storytelling. 

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