How to Conduct Better Hiring Interviews for UX Teams

Summary: Job interviews are usually terrible at predicting future performance. Learn how structuring your hiring interviews can help UX teams strike gold by identifying high-performing and diverse hires with a less biased process.

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Hiring Interviews Are Terrible: Smart UX Teams Structure Them

Asking job applicants unstructured interview questions is ineffective. Instead, UX teams should standardize their questions and evaluation criteria to identify qualified people and reduce unfair bias. For job seekers, learn to recognize smart UX teams by how they interview you.

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Evan Sunwall is the Director of Self-Paced Training  with Nielsen Norman Group. A former software developer, he enjoys helping users accomplish complex tasks, tackling the challenges of enterprise-level application design, and exploring effective management practices for design teams. 

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