Create Efficient Error Messages

Summary: You need efficient error messages to keep users engaged in their workflow. Follow these four efficiency guidelines to design error messages that respect users' effort and offer time-saving guidance.

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An Error Messages Scoring Rubric

You can identify UX problems with your error messages consistently and effectively by using a scoring rubric based on established usability best practices for error messages.

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Evan Sunwall is a Senior User Experience Specialist with Nielsen Norman Group. A former software developer, he enjoys helping users accomplish complex tasks, tackling the challenges of enterprise-level application design, and exploring effective management practices for design teams. 

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