Facilitation 101

Summary: The facilitator of a UX workshop, meeting, or other team activity anywhere in the design process has the job of enhancing the group's performance by optimizing the process through structure, activity, and guidance.

Related Article

Workshop Facilitation 101

By following a set of simple facilitation principles and using standard tools and activities, anybody can grow into a confident workshop facilitator.

Video Author

Sarah Gibbons is a former NN/G employee who worked on teaching, leadership, and design thought leadership. At NN/G Sarah published ground-breaking insights on service design and service blueprinting, design thinking, and artificial intelligence (AI).

Learn More

Subscribe to the weekly newsletter to get notified about future articles.

Videos