Learnability vs Efficiency in User Interface Design

Summary: Two of the most fundamental usability metrics are learnability (the user's ability to use a new design they have not seen before) and efficiency (the speed with which people do tasks after they have learned the interface).

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Accelerators Allow Experts to Increase Efficiency

Alternate methods for accomplishing a frequent action in a user interface support expert users by speeding up their interactions, without hindering novices.

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Alita Kendrick is a mixed-methods Senior UX Researcher specializing in strategic research for AI and applied machine learning.

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