Onboarding: Skip it When Possible

Summary: Onboarding instructions that users must digest before they start using an app or other product require attention and effort and thus reduce usability. They should be avoided as much as possible.

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Onboarding: Skip it When Possible

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Mobile-App Onboarding: An Analysis of Components and Techniques

Onboarding is the process of getting users familiar with a new interface. It can involve one or more of the following components: feature promotion, customization, and instructions.

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Alita Kendrick is a mixed-methods Senior UX Researcher specializing in strategic research for AI and applied machine learning.

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