Organizing UX Feedback

Summary: Use an Action, Persuade, Clarify framework to efficiently organize feedback on UX work.

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Organizing UX Feedback

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Open feedback is essential for a collaborative UX process. However, sharing unfinished work is naturally uncomfortable and often generates tension. The right facilitation process can foster an efficient, honest feedback loop.

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Anna Kaley is the Director of Consulting at NN/G. She brings over 19 years of experience in UX architecture, digital strategy, UX writing, content strategy, design, and user experience consulting.

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