Passwordless Accounts

Summary: A new pattern allows users to create an account without defining a password. Later on, they can log in through an OTP or a passkey.

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Passwordless Accounts: One-Time Passwords (OTPs) and Passkeys

Two recent developments make login and registration much easier.

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Raluca Budiu is Senior Director, Data Strategy, at Nielsen Norman Group, where she uses her data-analysis expertise to drive strategic decisions. She also serves as editor for the articles published on NNgroup.com. Raluca has coauthored many NN/g reports, as well as the book Mobile Usability. She holds a Ph.D. from Carnegie Mellon University.

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