Six Pillars Supporting Better and Easier UX

Summary: Great design doesn't just happen. Rather, the organization must build 6 pillars that carry UX to success: capabilities, executive support, teams, resources, process, and schedule.

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Six Pillars Supporting Better and Easier UX

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Kara Pernice is President and CEO of Nielsen Norman Group. She began pioneering UX in the early 1990's, and now uses her vast experience to lead NN/g in its next exciting phase.

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