Transitioning from UI to UX

Summary: Anybody who's already a good UI designer and can make great screens, has a big head start to becoming a good UX designer, but more is required to excel in this expanded role.

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Rachel Krause is the Director of Live Training at Nielsen Norman Group. She leads the design, delivery, and continuous improvement of NN/g’s live training offerings. She has expertise in UX strategy, facilitation, storytelling, product design, and stakeholder management, and is passionate about empowering UX professionals to build skills, solve complex problems, and elevate UX maturity within their organizations.

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