3 Powerful Visual Mapping Strategies in UX Design

Summary: Cognitive maps, mind maps, and concept maps are different ways of visualizing mental models. They each have a role in the UX design process.

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3 Powerful Visual Mapping Strategies in UX Design

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Cognitive Maps, Mind Maps, and Concept Maps: Definitions

Cognitive maps, concept maps, and mind maps are diagramming techniques that can be utilized throughout the UX process to visualize knowledge and surface relationships among concepts.

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Sarah Gibbons is a former NN/G employee who worked on teaching, leadership, and design thought leadership. At NN/G Sarah published ground-breaking insights on service design and service blueprinting, design thinking, and artificial intelligence (AI).

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