Democratization of UX work, or making it acceptable and accessible for everyone, must be accompanied by due diligence: setting guidelines, educating others, and demystifying the process.
Empathy maps can be used to plan for future research studies, capture insights during current user research, and communicate research insights from research that has already been conducted.
Element, functionality, and content are three types of prototype specifications that help us document design details that are otherwise easily overlooked.
Our recent survey of UXers shows that researchers report in a matrix style. Matrix offers benefits from both a central research team and product teams.
How do you decide whether to have a meeting or a workshop for a given problem or stage of your UX design process? Both involve a group of people, but there are 5 big differences, and the two formats work for different situations.
Participants in the Virtual UX Conference share tips for running UX workshops remotely to overcome challenges of participant fatigue and engagement and getting clients to use collaborative design tools.
An 8-step process for UX designers and researchers to collaborate better with their stakeholders, for increased collaboration, to help stakeholders meet their goals, and to ensure the impact of your work.
At the core of all the myriad of exercises and activity types in UX workshops are a simpler set of 7 foundational activities that can be blended to achieve the desired result.
The field of user experience must adjust to the challenges (and associated opportunities) created by the pandemic and the way the world economy is changing.
At the virtual UX Conference, Jakob Nielsen was asked "What's the most interesting UX topic at the moment?" Answer: better support for remote lifestyles.
Some designers feel that they know everything about UX, including how to do research, so is there any value in having others contribute, whether dedicated user researchers or external consultants?
Most online events are boring and people tune out, and yet the Virtual UX Conference was a success with strong audience engagement and high feedback scores. Why?
How to maximize team participation and the value of the outcome when running a UX workshop remotely. Different platforms have different benefits and downsides, so choose depending on your circumstances and needs.
When the organization and your coworkers don't understand UX, we have to apply our own methods to communicate more clearly with the target audience for our work.
