UX Teams Articles & Videos

  • Remote Work and Play: The Most Important UX Challenge

    At the virtual UX Conference, Jakob Nielsen was asked "What's the most interesting UX topic at the moment?" Answer: better support for remote lifestyles.

  • Service Blueprinting: A Digital Template

    The structure and format of a collaborative spreadsheet makes it an effective tool for virtual service blueprinting.

  • Is There Value in Having Others than the Designers Work on UX?

    Some designers feel that they know everything about UX, including how to do research, so is there any value in having others contribute, whether dedicated user researchers or external consultants?

  • UX Portfolios: Preparing for Interviews

    Your portfolio must play two roles when you apply for a UX job: first, persuade the hiring manager to bring you in for an interview (or even a first screening call) and then support you during the interview itself.

  • DesignOps Maturity: Low in Most Organizations

    In a survey of 557 design and UX practitioners, organizations only did 22% of recommended DesignOps efforts, did not have DesignOps-dedicated roles, and had low DesignOps maturity overall.

  • How to Grow a UX Career and Advance Your User-Experience Expertise

    At the Virtual UX Conference, Jakob Nielsen answered audience questions on how to advance through various career stages: before getting your first job, and being successful as you grow your user experience skills and expertise.

  • DesignOps: What's the Point? How Practitioners Define DesignOps Value

    Practitioners define DesignOps based on the value it provides for their team or organization. Most practitioners think of DesignOps as a way to standardize and optimize processes, enable and support designers, or scale design.

  • Design Principles 101

    Design principles are value statements that guide designers in making the right tradeoff-type decisions in UX design contexts.

  • What Makes a Virtual Conference Work?

    Most online events are boring and people tune out, and yet the Virtual UX Conference was a success with strong audience engagement and high feedback scores. Why?

  • Applying UX-Workshop Techniques to the Hiring Process

    Create an effective hiring process by borrowing techniques used in UX workshops.

  • Workshop Facilitation 101

    By following a set of simple facilitation principles and using standard tools and activities, anybody can grow into a confident workshop facilitator.

  • Tools for Running Remote UX Workshops

    How to maximize team participation and the value of the outcome when running a UX workshop remotely. Different platforms have different benefits and downsides, so choose depending on your circumstances and needs.

  • What Makes an Effective UX Leader?

    We asked a group of user experience professionals what makes for efficient UX leadership in their experience. Answers differed but included a lot of soft skills.

  • Retrospectives 102: The Sailboat Method

    After each sprint, the team should have a retrospective session to identify what went well or not so well. The sailboat metaphor is a nice way to structure such retrospectives.

  • Remote UX Work: Guidelines and Resources

    Even though in-person UX sessions are typically ideal, sometimes budget or travel restrictions necessitate remote UX work. This article presents guidelines for remote user research, UX workshops or presentations, and collaboration.

  • Communicating UX to Your Colleagues and Organization

    When the organization and your coworkers don't understand UX, we have to apply our own methods to communicate more clearly with the target audience for our work.

  • UX Workshop Energizers and Icebreakers

    3 quick game-like activities you can use with participants in a UX workshop to get the team energized and ready to be creative and productive before turning to the real work of the meeting.

  • UX Workshops vs. Meetings: What's the Difference?

    Meetings are for sharing information; workshops are for solving a problem or reaching an actionable goal. We compare the differences in purpose, scope, length, structure, and preparation time for workshops and meetings.

  • Kickoff Meetings for Team Alignment Before Starting UX Projects

    Design and development projects are highly multidisciplinary with team members with a variety of skills and vocabulary use, sometimes with conflicting definitions of terms. A kickoff meeting can make sure everybody is on the proverbial same page regarding all the team members' skills and responsibilities.

  • Transitioning from UI to UX

    Anybody who's already a good UI designer and can make great screens, has a big head start to becoming a good UX designer, but more is required to excel in this expanded role.