UX Teams Articles & Videos

  • The "Parking Lot" in UX Workshops: Friend or Foe?

    To maintain focus in a UX workshop, set aside ideas in a "parking lot" if they diverge from the stated agenda. Parked ideas should be discussed later when they won't slow the team's momentum in addressing the meeting's main topic. Here are 3 guidelines for making the most of a parking lot.

  • Incorporating UX Work into Your Agile Backlog

    Three different backlog models enable teams to keep track of UX work in their Agile processes. Each model comes with pros and cons.

  • Where Should UX Report? 3 Common Models for UX Teams and How to Choose Among Them

    Design and user research usually report to either a centralized UX team, a product team, or a hybrid of these. There are clear benefits and drawbacks to each model.

  • Parking Lots in UX Meetings and Workshops

    A parking lot captures unrelated questions or out-of-scope conversations during UX meetings or workshops to keep the discussion focused and maintain momentum.

  • How to Create a UX Workshop Agenda

    UX workshops can drive projects forward and build consensus but are only a valuable use of time when the agenda is defined from the goals you want to achieve. Here's a 3-step process for designing a useful workshop agenda in UX projects.

  • 5 Steps to Creating a UX-Design Portfolio

    A portfolio highlighting your design process and past work shows others who you are as a designer. The process of creating a UX-design portfolio allows you to reflect on your skills and achievements.

  • Remote Ideation: Synchronous vs. Asynchronous

    Asynchronous remote ideation allows people to contribute ideas whenever it’s convenient to do so, but synchronous sessions lead to faster results and more team building.

  • Affinity Diagramming: Collaborate, Sort and Prioritize UX Ideas

    Use the affinity diagramming method with stakeholders and members to efficiently categorize then prioritize UX ideas, research findings, and any other rich topics. Work together to quickly develop a shared understanding among your team.

  • Dot Voting: A Simple Decision-Making and Prioritizing Technique in UX

    By placing colored dots, participants in UX workshops, activities, or collaborative sessions individually vote on the importance of design ideas, features, usability findings, and anything else that requires prioritization.

  • Remote UX Work: The NN/g Case Study

    Remote UX work is challenging, but using digital collaboration and communication tools can mitigate some of its difficulties. Our recommendations are based on NN/g’s experience as a remote company.

  • UX vs. Service Design

    What's the difference between user experience and service design? Or, more to the point, how does good service design support a good user experience?

  • 5 Signs to Diagnose Low UX Maturity in Your Organization

    How can you determine whether your organization is doing UX right? One tool is to estimate the UX maturity: high (set up for systematic success) or low maturity (mostly fail, and ship bad design, unless you're lucky). This video presents the main signs of low UX maturity.

  • Using Trade-Off Scales for Prioritization in UX Design Projects

    Trade-off scales are a tool that UX practitioners can use to visually prioritize user needs and project dimensions to focus resources on the most important ones.

  • Too Much UX Success

    What to do when a UX team becomes too popular and too many projects want UX help with their designs, overwhelming the available capacity to do good work.

  • UX Responsibilities in Scrum Events

    As part of an Agile team, UX professionals should participate in all Scrum events in order to maintain open communication, influence product success, and productively contribute to the team.

  • Top 5 Mistakes in Running UX Workshops

    Workshops are a useful tool in the user-experience design process, but mistakes are common when the workshop facilitator didn't prepare right, causing the team to waste time.

  • UX Is Not Arts & Crafts: Why We Use Tangibles

    Flip-charts, post-its, markers, stickers, and even fake coins are common ingredients in a UX toolkit. Though they may appear to be frivolous art supplies, these materials serve a crucial role in supporting team engagement, creativity, and focus.

  • User Need Statements: The ‘Define’ Stage in Design Thinking

    User need statements, also called problem statements or point-of-view statements, are a tool for defining and aligning on the problem you are going to solve.

  • Creating a UX Roadmap

    An effective UX roadmap can help teams maintain strategic direction, align with stakeholders, and prioritize ideas to respond to requests.

  • Portfolios for UX Researchers: Top 10 Recommendations

    A portfolio of past projects can advance the career of a UX researcher. Present the right work, summarize your findings, and communicate clearly to showcase your skills.