UX Roadmaps in 6 Steps

Summary: A roadmap documents upcoming and future priorities for your user experience. The process starts with gathering goals, proceeds through the creation and sharing of the UX roadmap, and never ends, since the last step is to update.

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UX Roadmaps: Definition and Components

A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX team’s future work and problems to solve.

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Sarah Gibbons is a former NN/G employee. At NN/G she worked on design and management; taught Live Online Training; and created articles and YouTube videos on various topics, such as service design and design thinking.

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